Privacy Policy
Effective Date: December 26, 2024

Digitech DXB (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

  1. Information We Collect:
    Personal Information: Name, email address, phone number, company name, etc.

Usage Data: IP address, browser type, access times, pages visited.

Cookies & Tracking: Used to enhance user experience.

  1. How We Use Your Information:
    To provide and manage our services.

To improve our website and customer service.

For marketing and communication (with your consent).

To comply with legal obligations.

  1. Data Sharing:
    We do not sell or rent your data. We may share it with trusted service providers who assist in operations under confidentiality agreements.
  2. Security:
    We implement appropriate technical and organizational measures to protect your data.
  3. Your Rights:
    You may request to access, update, or delete your personal data by contacting us at cs@digitechdxb.com.

Refund Policy
Effective Date: December 26, 2024

At Digitech DXB, customer satisfaction is our top priority.

  1. Eligibility:
    Refunds are only provided under the following conditions:

You have not received the service/product as promised.

A written cancellation request is submitted within 3 days of purchase.

  1. Non-Refundable Items:
    Services already delivered or partially completed.

Digital goods or downloadable content.

  1. Process:
    Email cs@digitechdxb.com with your order details and reason for refund.

Approved refunds will be processed within 7-20 business days.

Terms of Use
Effective Date: December 26, 2024

These Terms of Use govern your access to and use of Digitech DXB’s services and website.

  1. Acceptance:
    By using our services, you agree to be bound by these terms.
  2. Services:
    We provide digital marketing, web development, branding, and IT support services.
  3. User Obligations:
    You agree not to misuse the services or violate any laws while using our platform.
  4. Intellectual Property:
    All content, trademarks, and intellectual property on the site are owned by Digitech DXB.
  5. Termination:
    We reserve the right to suspend or terminate access for violations of these terms.
  6. Contact:
    For questions regarding these terms, contact us at cs@digitechdxb.com.